![]() Ideally, we would publish every review we receive, whether positive or negative. ![]() Any violation of our review guidelines.if the writer is claiming to be someone else) Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence.emails, phone numbers or credit card info) Personal or sensitive information (e.g.However, we won’t display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.Īn Accommodation may choose to reply to a review. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.). We sometimes show external review scores from other well-known travel websites. These guidelines and standards aim to keep the content on relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.Ĭontributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning ’s services should be routed to our Customer Service or Accommodation Service teams.Ĭontributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.Īll content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Property partners should not post on behalf of guests or offer incentives in exchange for reviews.
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